Support Central

Support Central

WELCOME TO LUG SUPPORT CENTRAL! 

This page is designed to help guide teams and players through some of the most common situations in LUG. 

LUG SUPPORT CENTRE - FOR ALL INQUIRIES 

PERSONAL SETTINGS & PREFERENCES 
NotificationsHOW TO CHANGE YOUR NOTIFICATION SETTINGS 
CalendarsHow to add your team schedule to your calendar (iOS/Android)
Change Player Jersey NumberHOW TO CHANGE YOUR JERSEY NUMBER
Change Player PositionHOW TO CHANGE YOUR POSITION
Change Your Player Profile HOW TO CHANGE YOUR PLAYER PROFILE
GOALIE SUPPORT
Goalies (Replacements)How to Find a Replacement Goalie 
Goalies (Free Agents)JOIN THE LUG GOALIE GROUP TO PICK UP GAMES OR FIND TEAMS 
Request a Replacement Goalie REQUEST A GOALIE FOR YOUR GAME REPLACEMENT GOALIE
RINGERS & CALL UPS 
Skaters (Call-Ups)HOW TO CALL UP SKATERS
FREE AGENTS
Requesting Free AgentsHOW TEAMS CAN REQUEST FREE AGENTS
Assigning Free Agents to TeamsHOW FREE AGENTS ARE ASSIGNED
COACH FORMS
Coach Registration FormREGISTER AS A LUG COACH
HELP TICKETS
Schedule ConcernsHOW TO COMMUNICATE SCHEDULE CONCERNS
Incorrect Game StatsHOW TO REPORT A SCORE ERROR
Open a TicketSTART A GENERAL SUPPORT TICKET
INCIDENT SUPPORT
Report a Health, Safety, Security IssueHow to Report an Issue or Incident
Code of ConductVIEW THE LUG CODE OF CONDUCT

LUG SUPPORT CENTRE - FOR ALL OTHER INQUIRIES